Privacy Policy – Shipsphere Courier

1. Introduction

Shipsphere Courier is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or access our platform.

By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name
Phone number
Email address
Identification details (for package collection)
Delivery and billing addresses

b. Shipment Information

Package details (contents, value, weight)
Sender and recipient information
Tracking and delivery history

3. How We Use Your Information

We use your information to:

Process and deliver packages
Communicate with you about shipments and updates
Verify identity for package collection
Improve our services and customer experience
Maintain internal records and security
Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell or rent your personal information. However, we may share information with:

Shipping partners and logistics providers
Customs and regulatory authorities
Service providers assisting with operations (e.g., IT systems)
Law enforcement when required by law

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements

7. Your Rights

You have the right to:

Access your personal data
Request corrections to inaccurate information
Request deletion of your data (where applicable)
Withdraw consent for certain uses

Requests can be made by contacting us directly.

8. Cookies & Tracking

Our website or portal may use cookies to enhance user experience, track usage, and improve functionality.

You can choose to disable cookies in your browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

10. Updates to This Policy

Shipsphere Courier reserves the right to update this Privacy Policy at any time. Updates will be posted on our platform.

Continued use of our services indicates acceptance of any changes.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us through our official communication channels.

Last updated: 6/7/2026